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General Policy and Information

• secretroom42.com does not intend for any of the information contained on this website to be used for illegal activities.

• The content on this site is for news and entertainment purposes only and it should not be considered as offering legal advice of any kind.

• secretroom42.com is an independent gambling directory and information service which provides the most comprehensive experience and gambling expertise.

• secretroom42.com takes no legal responsibility for errors in this material.

• secretroom42.com users are responsible for determining whether it is legal for them to play any particular game or place any particular wager.

• secretroom42.com does not guarantee the accuracy of any item within the material it provides.

• secretroom42.com will not be responsible for any damage which may result from the use of this material.

• The information on this server is subject to modification without notice and does not represent an obligation on the part of secretroom42.com in the future.

• All trademarks mentioned herein belong to their owners.

• Unless identified with the label “Copy Freely,” the content of this website is copyrighted by secretroom42.com. Pursuant to this, SecretRooms’ users agree that any copy which is made of these documents shall retain all copyright and other proprietary notices contained herein.

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• Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by secretroom42.com and may not be licensed hereunder.

• secretroom42.com tries to provide complete, accurate, and current information.

• If you should discover any imperfect or incorrect information, please send us an email at support@secretroom42.com.

• secretroom42.com reserves the right to deny any requests for removal of content at its sole discretion unless the content could be considered as false, vulgar, hateful, obscene, sexually-oriented, threatening, discriminatory, invading a person’s privacy or in any other way in violation of any international law.

SecretRoom Casino Complaints Service

By submitting a complaint using SecretRoom Casino Complains Service you hereby agree to the following terms and conditions:

• SecretRoom Casino Complaint Service is a totally free service and does not collect nor require any charges.

• SecretRoom Casino Complaint Service is a mediatory service between players and casino operators offered by SecretRoom.

• SecretRoom cannot be held liable for the outcome of any of the complaints cases, submitted through SecretRoom Casino Complaint Service.

• Only registered members of SecretRoom are allowed to use the Complaint Service.

• You authorize the SecretRoom Complaints Team to request and/or receive from the affected casino operator information related to your casino account, registered details, gambling logs and activity, and/or any other information which could help us identify the issue under contention and come up with a justified and fair judgment.

• SecretRoom reserves the right to reject and/or to close as Resolved any complaint case which does not follow the Complaint Guidelines or omits information considered as crucial, such as username and email registered at the casino.

• SecretRoom Casino Complaint Service is public and all posts and/or attached files to a complaint case are public. The player should hide/mask any personal details included in these posts and/or attached files.

• The information exchanged during the complaint process between player and SecretRoom, and casino representatives and SecretRoom is strictly confidential and is not disclosed to third parties.

• Both parties (player and casino representative) involved in the SecretRoom Casino Complaint Service are obliged to follow the implemented time frames of 96 hours available for each side to respond.

• The only communication channel for discussion and exchange of information concerning the SecretRoom Complaint Process is email. SecretRoom does not discuss complaint cases over Skype, Live Chat or any other means of communication.

• Both parties (player and casino representative) involved in the SecretRoom Casino Complaint Service can request their complaint case to be reopened up to twice. SecretRoom reserves the right to refuse such requests if not enough reasonable grounds for such reopening are found.

• SecretRoom considers and judges all complaints based only on the facts and evidence presented by both parties during the Complaint Process.

• The above rules may be changed without prior notice at any time and become effective immediately.